What is Guru AI?
Guru is an AI-powered enterprise knowledge management and internal wiki platform designed to centralize company information and deliver personalized, contextual answers in real-time. It connects scattered data from across your organization and makes it accessible via AI-driven search, turning disorganized information into intelligent insights that live where your team works.
Feature Table
| Feature | Details |
|---|---|
| Name | Guru |
| Founded Year | 2013 |
| Developer | Guru Technologies, Inc. |
| Available Platforms | Web, Chrome Extension, Slack, Teams, Google Workspace |
| Primary Use Cases | Enterprise search, knowledge base, internal wiki, team collaboration |
Who Should Use Guru?
🏢 Enterprises & large teams needing a centralized knowledge hub
💼 HR & ops departments managing internal documents and SOPs
🧑💻 Customer support teams that need fast access to product info
🔍 Knowledge-heavy industries like SaaS, fintech, healthcare, etc.
📚 Organizations scaling rapidly and struggling with info fragmentation
How to Use Guru (Step-by-Step)
Sign up at getguru.com and start your 30-day free trial.
Connect tools like Slack, MS Teams, Google Workspace, or Chrome.
Create & organize Cards — reusable bits of knowledge or documents.
Enable AI search to deliver answers in context (e.g., inside Slack or Zendesk).
Use browser extension or app to access verified knowledge anytime.
Empower teams to collaborate, edit, verify, and distribute knowledge easily.
Guru Pricing Plans (as of July 2025)
| Plan | Price | Features Included |
|---|---|---|
| Free Trial | $0 (30 days) | Full access to all Guru features |
| All-in-One | $15/user/month | AI search, intranet & wiki, integrations, analytics, browser extension |
| Enterprise | Custom pricing | Dedicated CSM, advanced onboarding, API chatbot integration, priority support |
Free vs Paid Plan: Key Differences
| Feature | Free Trial | All-in-One | Enterprise |
|---|---|---|---|
| Duration | 30 days | Ongoing | Ongoing |
| AI Search & Knowledge Cards | ✅ | ✅ | ✅ |
| Intranet + Wiki Features | ✅ | ✅ | ✅ |
| Slack/Teams/Chrome Integration | ✅ | ✅ | ✅ |
| Admin Controls & Analytics | ✅ | ✅ | ✅ |
| Dedicated Success Manager | ❌ | ❌ | ✅ |
| API & Advanced Customizations | ❌ | ❌ | ✅ |
What Can Guru Do?
✅ AI-Driven Enterprise Search – Pulls intelligent answers from across your company’s docs and databases.
✅ Intranet & Wiki Platform – Build a reliable knowledge base for all teams, policies, and SOPs.
✅ Card Verification System – Keeps information up-to-date with assigned verifiers and review cycles.
✅ Slack, MS Teams, and Chrome Integration – Deliver knowledge instantly within tools you already use.
✅ Knowledge Triggers – Automatically surface content based on team actions or keywords.
✅ Analytics Dashboard – Understand which content is being used, by whom, and how often.
Evolution Timeline of Guru
| Milestone | Year | Highlights |
|---|---|---|
| Guru Launches | 2013 | Founded with mission to simplify internal knowledge access |
| Slack & Teams Integrations | 2016 | Real-time knowledge sharing in workplace chat |
| AI-Powered Search Added | 2019 | Personalized contextual recommendations via machine learning |
| Chrome Extension Released | 2020 | Guru knowledge accessible anywhere on the web |
| Enterprise Features Expand | 2022–2025 | Added deeper analytics, API chatbot support, and onboarding services |
Pros and Cons
| ✅ Pros | ❌ Cons |
|---|---|
| Seamless integrations with existing tools | Requires ongoing content verification for freshness |
| AI brings knowledge directly to where teams work | Some admin setup may feel complex for small teams |
| Powerful search and permissions system | Limited offline capability |
| Clean, intuitive UI for creating and organizing content | Enterprise pricing requires custom quote |
| Boosts onboarding and productivity at scale | No forever-free plan after trial |
Best For: Teams That Value Smart Knowledge Sharing and Real-Time Access
🧑💼 Ops managers & team leads who want accurate, instant information sharing
📢 Customer support & sales needing real-time access to talking points
📊 Organizations scaling fast with growing knowledge and scattered SOPs
💻 Remote or hybrid teams needing a digital brain across locations
Official Resources
Final Verdict
Guru transforms internal documentation into an intelligent, always-on resource by combining the power of AI search with wiki and intranet functionality. It’s like having a company brain that delivers answers instantly, where you already work. With deep integrations, scalable features, and a focus on verified knowledge, Guru is a must-have for organizations looking to eliminate information silos and supercharge team productivity.
✅ Perfect for fast-scaling teams or enterprises that need centralized, smart documentation.
⚠️ Best results come with consistent team adoption and maintenance of content hygiene.