Aidelly

Key Features

• No-Code AI Agent Builder:

  • Create and deploy custom AI agents using a simple, intuitive interface.Define use cases with plain English prompts — no programming required.Train agents on your own knowledge base (e.g., website URLs, PDFs, FAQs).

• Omnichannel Deployment:

  • Deploy AI agents across multiple channels including websites, WhatsApp, Messenger, Slack, and more.Reach customers where they already are, ensuring a seamless experience across platforms.Supports integrations with CRM and support tools for unified communication.

• Live Chat Handoff:

  • AI agents can intelligently escalate conversations to human agents when needed.Maintain a smooth transition between bot and human, preserving conversation context.Ensures a balance between automation and human touch.

• Custom Data Integration:

  • Connect your own data sources to personalize interactions and responses.Agents can reference real-time business data like inventory, bookings, order status, and more.Supports embedding data from CRMs, APIs, databases, and internal documentation.

• Analytics & Feedback Loops:

  • Built-in dashboards provide insights into conversation success rates, user satisfaction, and agent performance.Collect user feedback and continuously improve agent responses via retraining and fine-tuning.Helps businesses optimize their AI strategy over time.

• Multi-Agent Management:

  • Build and manage multiple agents for different departments or use cases (e.g., sales bot, support bot).Each agent can be tailored with its own tone, personality, and data access permissions.Ideal for scaling AI usage across a business.

Key Benefits

• Boost Efficiency: Automates repetitive customer queries and tasks, freeing up human agents for high-value interactions.

• Improve Customer Experience: Provides instant responses and 24/7 support, increasing satisfaction and engagement.

• Cost Savings: Reduces overhead by handling high volumes of interactions with minimal staffing.

• Speed to Deployment: No-code builder enables fast setup and deployment, even for non-technical users.

• Data-Driven Optimization: Analytics and feedback loops help refine agent performance and maximize ROI.

Pricing Plans

Aidelly offers a free trial and custom pricing plans based on business size and needs. While exact figures are not listed publicly, here’s the typical structure:

• Free Trial:

  • Full feature access for a limited time.

  • Test AI agent building, multi-channel deployment, and analytics.

• Custom Plans (Pricing by Quote):

• Startups / Small Businesses: Affordable entry-level pricing with limited number of agents and integrations.

• Growing Teams: Mid-tier plan with more agent slots, higher message limits, and advanced analytics.

• Enterprise Plans: Unlimited agents, advanced API access, priority support, and custom integrations.

Pros and Cons

• Pros:

  • User-friendly, no-code interface suitable for all experience levels.

  • Supports a wide range of platforms and channels.

  • Highly customizable agents trained on company-specific data.

  • Real-time analytics and continuous learning improve performance.

  • Scales easily across different departments and use cases.

• Cons:

  • Pricing is not publicly listed, requiring a consultation.

  • Some advanced features (e.g., integrations or analytics depth) may only be available in higher-tier plans.

  • May require time investment in training agents with specific data for best performance.

Conclusion

Aidelly is a robust, AI-first platform that empowers businesses to automate customer-facing tasks without sacrificing personalization. Whether you’re looking to enhance your support experience, drive sales through conversational commerce, or streamline internal workflows, Aidelly provides the tools to build intelligent, scalable AI agents. Its no-code approach, combined with multi-channel reach and real-time insights, makes it an ideal choice for businesses ready to embrace the future of customer interaction.