What is Zoom AI Companion?
Zoom AI Companion is an AI-powered productivity assistant built directly into the Zoom platform. It helps streamline meetings, boost collaboration, and enhance communication by offering features like real-time transcription, AI-generated summaries, action tracking, and smart chat/email assistance. Tailored for users already in the Zoom ecosystem, it ensures seamless workflows without the need for third-party tools.
Feature Table
| Feature | Details |
|---|---|
| Name | Zoom AI Companion |
| Founded Year | 2023 |
| Developer | Zoom Video Communications, Inc. |
| Available Platforms | Zoom Meetings, Zoom Team Chat, Zoom Phone, Zoom Whiteboard |
| Primary Use Cases | Meeting transcription, AI summaries, task tracking, email/chat assistance, productivity boost |
Who Should Use Zoom AI Companion?
Remote teams looking to automate meeting notes and task tracking
Project managers wanting real-time insights and follow-ups
Executives needing summarized updates of multiple meetings
Customer support and sales teams using Zoom calls for client discussions
HR and recruiters for interview documentation and action items
How to Use Zoom AI Companion (Step-by-Step)
Subscribe to a Zoom paid plan
Zoom AI Companion is only available for users with eligible paid subscriptions.Enable Zoom AI Companion
Go toSettings > AI Companionin the Zoom Admin Portal and turn on AI features.Start a Zoom meeting
The AI will automatically start capturing content such as live transcription.Use real-time transcription
View or save transcribed text during the meeting.Generate summaries
After the meeting, Zoom AI provides a concise summary with action items.Chat & email assistance
Draft replies and summarize threads using AI within Zoom Team Chat or Email integrations.Review insights
Access the summary, highlights, and next steps in your Zoom dashboard.
Pricing Plans
| Plan | Features Included |
|---|---|
| Free Plan | Not available (only accessible on paid Zoom plans) |
| Zoom Pro & Business | Includes real-time transcription, meeting summaries, and basic AI chat assistance |
| Zoom Enterprise | Full AI suite including task tracking, advanced summaries, and smart email drafting |
Free vs Paid Comparison
| Feature | Free Plan | Pro/Business Plan | Enterprise Plan |
|---|---|---|---|
| AI Companion Access | ❌ | ✅ | ✅ |
| Meeting Transcription | ❌ | ✅ | ✅ |
| AI-Generated Meeting Summaries | ❌ | ✅ | ✅ |
| Action Item Identification | ❌ | ✅ | ✅ |
| Smart Email & Chat Assistance | ❌ | ✅ (limited) | ✅ (full access) |
| Admin-Level Controls | ❌ | ❌ | ✅ |
Capabilities
Live transcription with speaker attribution
Summary generation with timestamps
Auto-identification of decisions and tasks
AI chat and email reply drafting
Seamless integration into Zoom’s ecosystem
Multilingual support (based on Zoom’s base features)
Evolution Timeline
| Date | Milestone |
|---|---|
| 2023 Q3 | Launched as part of Zoom’s AI vision |
| 2023 Q4 | Introduced real-time transcription and basic summaries |
| 2024 Q2 | Added chat and email AI writing tools |
| 2024 Q4 | Task tracking, mobile summary access, and language enhancements |
| 2025 Q2 | Improved analytics dashboard and full rollout across enterprise accounts |
Pros and Cons
| Pros | Cons |
|---|---|
| Automates meeting transcription and summaries | Only available on paid Zoom plans |
| Helps track follow-ups and tasks for better collaboration | Limited features for users not fully integrated into Zoom ecosystem |
| AI chat and email tools boost communication efficiency | AI summaries may need manual adjustment for accuracy in some cases |
| Fully integrated into Zoom products (no third-party setup required) | Not useful for non-Zoom users |
Summary for Target Users
✔️ Zoom users on paid plans
✔️ Teams conducting frequent virtual meetings
✔️ Managers needing post-meeting reports
✔️ HR, recruiters, or customer service teams
✔️ Professionals seeking to automate admin work
Official Resources
Final Verdict
Zoom AI Companion is an excellent productivity-boosting tool for users already invested in the Zoom ecosystem. It eliminates the burden of manual note-taking, task tracking, and communication drafting with its seamless AI features. Though it’s limited to paid Zoom accounts and not useful for external platforms, for Zoom users, it significantly enhances meeting efficiency and follow-through, making it a must-use tool for collaborative teams and professionals.